Accessibility statement for services
This accessibility statement provides an overview of how the services described below comply with statutory accessibility requirements, in particular the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz – BFSG).
Service provider details
Erwin Hymer Stiftung
Foundation under German civil law
Robert-Bosch-Straße 7
88339 Bad Waldsee
Email: info@erwin-hymer-museum.de
Telephone: +49 7524 976676-00
Website: https://www.erwin-hymer-museum.de/
Legal notice: https://www.erwin-hymer-museum.de/impressum
General description of the service
The Erwin Hymer Museum is a museum of caravanning and motorhome travel in Bad Waldsee. This statement applies to the museum’s website. It provides information about the museum and the current pop-up exhibition at the Kornhaus, events, guided tours and news, Restaurant Caravano and its lunch menu, and hiring rooms for private celebrations and business events. Visitors can also use the website to send enquiries to the museum.
The service is offered online through the website. The on-site services are located in Bad Waldsee:
Pop-up exhibition at the Kornhaus: Hauptstraße 40, 88339 Bad Waldsee
Erwin Hymer Museum (after renovation, from spring 2027) and Restaurant Caravano: Robert-Bosch-Straße 7, 88339 Bad Waldsee
How the service is provided
The Erwin Hymer Museum presents the history of caravanning and motorhome travel. The museum on Robert-Bosch-Straße is currently being renovated. Until it reopens in spring 2027, a pop-up exhibition is hosted at the historic Kornhaus in Bad Waldsee’s old town. Visitors can attend without booking. Admission is free.
Our services can be used as follows:
Museum visits: visitors come to the Kornhaus during opening hours to explore the exhibition of historic vehicles and exhibits independently. Information, opening hours and directions are available on the website.
Events and guided tours: current dates for activities, workshops and guided tours are listed on the website. Some require advance registration using the contact details provided on the website.
Restaurant Caravano: the museum restaurant serves lunch. Opening hours and menus are available on the website. Visits are possible without a reservation.
Room hire and celebrations: enquiries can be made about museum rooms for private celebrations, weddings and business events using the contact form, by emailing info@erwin-hymer-museum.de or by calling +49 7524 976676-00.
Website: all information can be accessed online at any time. We can also answer questions by email or telephone.
Compliance with accessibility requirements
We are committed to digital accessibility and aim to make our website fully accessible to all users. We continuously work towards fully implementing the requirements of the BFSG and the associated regulation, the BFSGV.
Our website implements the Web Content Accessibility Guidelines (WCAG):
We have designed and developed the Erwin Hymer Museum website to meet the BFSG requirements. It is based on European standard EN 301 549, which refers to WCAG 2.1 at conformance level AA. We have implemented the following measures, among others:
The website can be operated entirely by keyboard, with logical, understandable navigation.
Text, buttons and controls have sufficient colour contrast and are easy to read.
Images and graphics that convey information have alternative text.
Headings and content are clearly structured so that the site can also be understood using screen readers.
Text can be enlarged using the browser without losing content. The layout adapts to different devices and screen sizes.
Moving content, such as the ticker on the homepage, can be paused.
Forms, such as museum enquiries, have clear labels and understandable instructions.
Content uses simple, understandable language and is available in German and English.
The accessibility statement can be reached from every page.
Feedback and reporting barriers
If you encounter barriers when accessing content on our website, please let us know:
Email: info@erwin-hymer-museum.de
Telephone: +49 7524 976676-00
Competent market surveillance authority
Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen – Anstalt öffentlichen Rechts (MLBF AöR)
Carl-Miller-Straße 6
39112 Magdeburg
Telephone: +49 391 289 230 23
Email: kontakt@mlbf-barrierefrei.de